What To Do When Towed

Stay Calm and Confirm

First, don't panic. Take a deep breath and confirm your vehicle was actually towed and not stolen. Check if you might have forgotten where you parked, especially in busy areas like the French Quarter.

Quick checks: Look for towing signs in the area, ask nearby business owners, check if the street had temporary restrictions.

Locate Your Vehicle

Find out where your car was taken:

• Call 504٠442-8844 - New Orleans towing hotline
• Visit nola.gov - Check online towed vehicle database
• Call the towing company - If you saw which company towed it
• Contact NOPD - For accident-related towing

Information needed: License plate number, vehicle make/model, approximate time and location of towing.

Gather Required Documents

You'll need these documents to retrieve your vehicle:

• Valid driver's license - Must match vehicle registration
• Vehicle registration - Proof of ownership
• Proof of insurance - Current policy information
• Payment method - Cash, credit card, or debit card

Important: If you're not the owner, you may need additional authorization from the owner.

Go to the Towing Company

Visit the impound lot as soon as possible:

• Bring all required documents - Don't make multiple trips
• Bring sufficient payment - Towing and storage fees
• Inspect your vehicle - Document any damage before leaving
• Get receipts - Keep all payment documentation

Business hours vary - Call ahead to confirm the lot is open and have your payment ready.

Pay Fees and Retrieve Vehicle

Typical New Orleans towing fees:

• Towing fee: $100-$200 (depending on vehicle type)
• Storage fee: $20-$35 per day
• Administrative fee: $15-$25
• After-hours fee: Additional $50-$75

Payment options: Most companies accept cash, credit cards, and debit cards. Some may require cash only.